User generated content best practices

My favourite session by far at this year’s Online News Association conference in Atlanta was the User Generated Content forum hosted by the Eric Carvin of the Associated Press (@ericcarvin), Katie Hawkins-Gaar off CNN’s iReport (@katiehawk), and Amanda Zamora (@amzam) of Propublica. They offered great insights into the getting the best content from your readers.


The power of Twitter search

Had a request from a reporter recently asking me to help her find tweets sent out by a particular Twitter user on a specific day. Challenge accepted.

After giving it some thought, I scoured Twitter advanced search for the answer. There are so many awesome Twitter shortcuts you can use to find information, enabling you to find everything from tweets sent from a particular user to specific time periods to posts with positive or negative feelings.

How we found reporter Don Peat’s tweets from July 11. Using the search field I keyed in: ‘from:(username) until:date’


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